Privacy policy

Data controller

La Cale aux Trésors (Entreprise individuelle (micro-entrepreneur)) — contact: contact@lacaleauxtresors.fr. We collect only what is strictly necessary to process your orders and answer your messages.

Data we collect

  • Identity and contact details: name, email address, telephone number
  • Delivery and billing addresses
  • Order history and invoices
  • Audience measurement data: page views, without any advertising identifier

Card details are never stored on our servers: payment is handled entirely by Stripe.

Purposes and legal bases

  • Order processing and delivery — performance of the contract
  • Invoicing and accounting — legal obligation
  • Customer service and after-sales — performance of the contract
  • New product and promotion emails — legitimate interest for existing customers, consent otherwise. Every message contains an unsubscribe link.
  • Traffic statistics — legitimate interest in understanding site usage

Recipients and processors

  • Stripe — payment processing
  • Resend — sending transactional and marketing emails
  • Carriers — parcel delivery
  • IONOS — website hosting

Your data is never sold or rented. It is shared only with these providers, and solely to deliver the service.

Retention period

  • Customer account: for as long as the account remains open
  • Invoices and accounting records: 10 years (legal obligation)
  • Marketing preferences: until you withdraw consent
  • Traffic statistics: 12 months

Your rights

Under the GDPR, you have the right of access, rectification, erasure, restriction, portability and objection. To exercise them, write to contact@lacaleauxtresors.fr: we reply within one month.

You may change your email preferences at any time from your account, or via the link at the bottom of any message we send you.

You also have the right to lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

Cookies

This website uses only cookies that are strictly necessary for it to work: keeping you signed in, remembering your cart and your language preference. No advertising or third-party tracking cookies are used, which is why no consent banner is displayed.

Language

This English text is a courtesy translation. In the event of any discrepancy, the French version prevails.